In the realm of Customer Relationship Management software, the status quo often revolves around complex, time-consuming systems that demand your constant attention. But what if there was a Customer Relationship Management system that seamlessly integrated into your workflow, adapting to your needs effortlessly?
Enter folk.app, the Customer Relationship Management system that works for you, not the other way around. It’s not just another CRM software; it’s a paradigm shift in how businesses manage their customer relationships.
folk.app stands out as a beacon of efficiency, customization, and the innovative application of artificial intelligence. In this comprehensive review, we will explore how folk.app is rewriting the rulebook on CRM systems by placing simplicity, adaptability, and user empowerment at the core of its design.
Join us on a journey through the landscape of folk.app to discover how it’s reshaping the CRM software experience for businesses of all sizes.
use code FOLKXDIGIZAIWhat is a CRM?
CRM, short for Customer Relationship Management, is a strategic approach and software solution used by businesses to manage and nurture their interactions and relationships with customers and potential customers. At its core, CRM meaning encompasses a wide range of practices, tools, and strategies aimed at improving customer satisfaction, loyalty, and ultimately, the overall business’s success.
Here’s a breakdown of CRM
CRM Functionality
A Customer Relationship Management system provides a centralized platform for collecting, storing, and managing customer information and interactions. It allows businesses to track customer interactions across various touchpoints, such as emails, phone calls, social media, website visits, and more. This data is organized into individual customer profiles or accounts.
Customer Segmentation
Customer Relationship Management systems enable businesses to segment their customer base based on various criteria like demographics, purchase history, or engagement level. This segmentation helps in targeting specific groups with tailored marketing campaigns.
Automated Workflows
Customer Relationship Management systems offer workflow automation, which means businesses can set up automated processes for tasks such as sending follow-up emails, assigning leads to sales representatives, or scheduling customer appointments.
Improved Customer Service
Customer Relationship Management systems help businesses provide better customer service by giving support agents access to a customer’s complete history and preferences. This ensures personalized and efficient customer interactions.
Data Analysis and Reporting
CRMs offer robust reporting and analytics tools, allowing businesses to gain insights into customer behavior, sales trends, and the effectiveness of marketing campaigns. This data-driven approach helps in making informed decisions.
In essence, CRM meaning revolves around fostering stronger, more meaningful customer relationships by providing businesses with the tools and insights they need to engage, understand, and serve their customers better. It’s a critical component of modern business strategy, helping companies thrive in a competitive marketplace.
folk.app Overview
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folk.app was founded in 2020. Its founding team comprises individuals with a wealth of experience and expertise in the tech and business world. Jean-Yves Poilleux serves as the Chief Technology Officer (CTO), Simo Lemhandez as the Chief Operating Officer (COO), and Thibaud Elziere leads the company as the Chief Executive Officer (CEO).
In a significant development for the company, folk.app successfully completed its latest funding round, a Seed round that took place on September 15, 2021. During this funding round, the company secured a total investment of $3.3 million. This achievement is a testament to folk.app’s potential and the confidence that investors have in its vision and capabilities.
When we consider the cumulative funding journey of folk.app, this recent Seed round marks a significant milestone. To date, folk.app has raised a total of $3.3 million through this single funding round. While this amount is substantial, it reflects the company’s dedication to refining its CRM platform and expanding its presence in the market.
The funding received by folk.app is expected to play a crucial role in the company’s growth and development. It can be used to further enhance the features and capabilities of their CRM software, invest in marketing and outreach efforts, expand the team, and explore new avenues for innovation. This funding not only validates folk.app’s potential but also positions it for future success in the competitive CRM landscape. With a dedicated team and financial backing, folk.app is poised to make significant strides in redefining customer relationship management.
folk.app Shines as the Productivity Product of the Year
folk.app’s stellar performance at the Product Hunt Golden Kitty Awards 2022 is a testament to its exceptional capabilities in the realm of productivity software. Securing the #3 spot in the highly competitive “Productivity Product of the Year” category is a remarkable achievement that underscores the platform’s significance and impact.
This recognition places folk.app among an elite group of products that are leading the way in revolutionizing how individuals and businesses manage their tasks, workflows, and relationships. It’s a clear indicator of folk.app’s dedication to providing innovative solutions that empower users to boost their productivity and efficiency.
The Product Hunt Golden Kitty Awards are renowned for spotlighting outstanding products, and folk.app’s impressive ranking in the productivity category is a testament to its excellence and its ability to address real-world challenges effectively. Moreover, it signifies the strong support and positive feedback it has garnered from its ever-growing user community.
By clinching this prestigious award, folk.app not only gains industry-wide recognition but also solidifies its position as a driving force in the productivity software landscape. This accolade serves as a source of pride for the entire folk.app team, reflecting their unwavering commitment to making a meaningful impact in the industry.
As folk.app continues to evolve and grow, its success at the Golden Kitty Awards sets the stage for an even more promising future. It’s a clear signal that folk.app is here to stay and will continue to lead the charge in redefining how we approach productivity and CRM manager.
folk.app Ratings
folk.app has garnered notable ratings on trusted platforms, reflecting its performance and user satisfaction. These ratings provide valuable insights into the platform’s reputation and the experiences of users who have embraced it. Let’s dive into these ratings to better understand how folk.app is perceived by its user community.
| Platform | Rating |
| Trustpilot | 3.8/5 |
| ProductHunt | 4.7/5 |
folk.app Products
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folk.app’s suite of products is designed to provide comprehensive contact management, email campaign capabilities, and seamless integration with your preferred tools, empowering businesses to streamline their workflows and enhance productivity.
| Product | Description |
| Pipelines Management | folk.app’s Pipelines Management simplifies and streamlines the management of sales pipelines. It offers a user-friendly interface that allows quick setup and collaboration, making it easier to close deals efficiently. With folk.app, you can centralize all your leads and prospects in one place, ensuring that no opportunity is missed. The platform seamlessly auto-syncs contacts from Gmail or Outlook, providing a unified view of your customer data. The system includes auto-duplication detection to maintain clean and organized contact lists. Contacts can be enriched with missing data through automated processes. It even includes AI-based text generation for creating customized icebreakers to engage your contacts effectively. Collaboration features, including comments and reminders, enable teams to work together seamlessly, ensuring you stay on track to reach your revenue targets faster. |
| Bulk Email Campaigns | folk.app’s Bulk Email Campaigns feature provides an all-in-one emailing tool designed for sending highly personalized emails in bulk, all from your own domain. It empowers users to craft and send emails that yield results. – The platform offers insights into the optimal timing and approach for reaching out to contacts, ensuring your emails are impactful. Personalization is key, and folk.app allows you to personalize every touchpoint with your contacts. AI-based text generation assists in crafting compelling icebreakers for your emails. Before sending, you can access full context by synchronizing interactions across platforms, including Gmail, Google Calendar, Outlook, and LinkedIn. folk.app’s Bulk Email Campaigns also help you master the art of follow-up, enabling you to keep the conversation going and strengthen your relationships with contacts. |
| Integrations | folk.app’s Integrations feature facilitates the easy import and synchronization of contact lists from your favorite tools. It ensures that your contacts are accessible and organized within folk.app, no matter where they originate. Supported integrations include:GmailOutlookGoogle CalendarGoogle ContactsLinkedIn Chrome ExtensionSales Navigator Chrome ExtensionInstagram Chrome ExtensionTwitter Chrome ExtensionGmail Chrome ExtensionZapier folk.app also supports the import of contact data from various file formats (.CSV) directly into the platform. Contacts within folk.app are automatically enriched through the Clearbit API, ensuring that your data is always up-to-date and comprehensive. |
| Chrome Extension (folkX) | folk.app’s Chrome Extension, known as folkX, offers an efficient way to build lists of contacts from any web page. With folkX, adding new contacts is just a few clicks away, making contact data acquisition a breeze. The extension allows users to search, create, and edit contacts directly without the need to open folk.app separately. It seamlessly integrates with the web-based tools you already use, making contact management and enrichment convenient. folkX empowers users to create, search, or import contact data directly from any web page, including platforms like LinkedIn, SalesNav, Twitter, Gmail, Instagram, and many more. |
folk.app Templates
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folk.app offers a diverse range of templates designed to cater to various types of relationships and scenarios. These templates can serve as valuable starting points, helping users get inspired and set up their workflows with ease. Here are the template categories available in folk.app:
Events & Community: Templates tailored for managing relationships related to events, community engagement, and networking.
Sales: Templates designed to assist in managing and nurturing sales leads and customer relationships, helping sales teams stay organized and effective.
Personal CRM: Templates for managing personal and professional contacts, ensuring you maintain meaningful connections.
Investing: Templates that facilitate the management of investor relationships, enabling better communication and engagement.
Fundraising: Templates geared towards managing relationships with donors, supporters, and individuals or organizations contributing to fundraising efforts.
PR & Media: Templates for building and maintaining relationships with media contacts, influencers, and public relations stakeholders.
Recruiting: Templates to streamline the recruitment process, making it easier to manage candidate relationships and track progress.
Partnerships: Templates focused on nurturing and managing partnerships and collaborations with other businesses or organizations.
Consulting & Freelancing: Templates designed to assist consultants and freelancers in managing client relationships, project timelines, and deliverables.
Real Estate: Templates tailored for real estate professionals, helping them manage relationships with clients, tenants, and industry contacts.
folk.app’s templates are versatile and can be adapted to various use cases within each category. If you have a specific scenario or need in mind, you can explore the templates within the relevant category or suggest a template that suits your unique requirements. These templates are valuable resources for enhancing client relationship management and productivity across different domains.
folk.app Pricing & Plans
folk.app offers a range of pricing plans designed to cater to the diverse needs of its users. Whether you’re an individual looking to manage your contacts more effectively or part of a team seeking advanced features and collaboration capabilities, folk.app has a plan that’s right for you.
Let’s take a closer look at the available plans:
| Plan | Monthly Price | Annual Price | Features |
| Free | $0 | $0 | Up to 100 contactsLibrary of 50+ templatesAll integrationsChrome extension for LinkedIn, Twitter, +6 others |
| Standard | $24/member/month | $18/member/month | Bulk email campaignsAI integration, contacts email finderView and share 3 years of emails and calendar historyCollaboration and permissions |
| Premium | $39/member/month | $39/member/month | Send emails from multiple email domainsAdvanced email campaignsConnect multiple email accountsMigration servicePriority support and dedicated CSM |
| Custom | Contact folk.app | Contact folk.app | Custom PlanWhiteglove onboardingDedicated Slack channelCustom billing |
No matter your goals or the size of your contact list, folk.app provides pricing flexibility and a range of features to support your contact management and relationship-building efforts. Choose the plan that aligns with your needs and start optimizing your interactions today.
folk.app Alternatives in 2023
use code FOLKXDIGIZAILooking for alternatives to folk.app? While folk.app offers a comprehensive solution for contact and relationship management, it’s essential to explore other options to ensure that you find the right fit for your specific needs. Here are some notable alternatives to folk.app, each with its own set of features and functionalities:
| Alternative | Description | Key Features | Comparison with folk.app |
| Airtable | Airtable is a versatile database application designed for collaborative data management across various use cases, including content calendar management and project management. | Customizable tables and collaboration features.Multiple use cases support.Limited contact management functionalities: lacking integration with communication tools, contact enrichment, deduplication, and email marketing. | While Airtable excels in customization and collaboration, it falls short in contact management compared to folk.app. folk.app offers more dedicated contact management features and email marketing capabilities. |
| Coda | Coda is an all-in-one document platform that integrates words, data, and teams in a unified workspace. It enables users to create powerful documents with interactive elements. | Building blocks for data integration and action triggers.Extensive document customization.Less focused on contact management and lacks dedicated CRM features. | folk.app specializes in contact management and CRM, making it a better choice for users seeking robust solutions for managing relationships and contacts. Coda is more suitable for document creation and collaboration. |
| Pipedrive | Pipedrive is a web-based Sales CRM tool and pipeline management software. It is designed to streamline the sales process and minimize administrative tasks. | Sales-focused CRM with pipeline management. Sales automation and tracking.Integration with sales engagement tools. | Pipedrive is a dedicated sales CRM and may not offer as broad a range of contact management features as folk.app. folk.app provides a more comprehensive solution for managing contacts and relationships. |
| HubSpot Sales Hub | HubSpot Sales Hub is a powerful sales CRM with sales engagement tools, configure-price-quote (CPQ) functionality, and advanced sales analytics. | Sales-focused CRM with sales automation.CPQ functionality for quotes and proposals.Advanced sales analytics.Sales engagement features. | folk.app offers robust contact management features with email marketing capabilities, which may be more appealing to users looking for comprehensive contact management solutions. |
| Zoho CRM | Zoho CRM is a Customer Relationship Management software designed to attract, retain, and delight customers while fostering customer-focused growth. | Customer-focused CRM.Sales automation and lead management. Marketing automation and analytics. | Zoho CRM is a comprehensive CRM solution, but folk.app focuses specifically on contact management and relationships. folk.app provides a more specialized approach to managing contacts and interactions. |
Verdict: folk.app excels in contact management and relationship building, offering dedicated features like email marketing, contact enrichment, and collaboration tools. While its alternatives, such as Airtable, Coda, Pipedrive, HubSpot Sales Hub, and Zoho CRM, have their own strengths, they may not provide the same level of specialization and comprehensive contact management capabilities as folk.app. Users looking for a CRM tool for a robust contact management solution may find folk.app to be the ideal choice for their needs.
Conclusion
In conclusion, folk.app emerges as a versatile and intelligent Customer Relationship Management (CRM) platform designed to simplify and enhance contact and relationship management. With its array of features, including contact management, email campaigns, integration with communication tools, personalized templates, and collaboration capabilities, folk.app offers a comprehensive solution for individuals and businesses alike.
folk.app’s ability to centralize contact information, streamline communication, and provide insights into interactions makes it a valuable tool for those seeking to strengthen their professional relationships and optimize their contact management processes. Whether you are an individual user, part of a small team, or a larger organization, folk.app offers flexible plans to cater to your specific needs.
Moreover, folk.app’s integrations with popular apps and services, along with its user-friendly interface, contribute to its appeal as a contact management solution. Users can import contacts from various sources, sync with email and calendar applications, and even send personalized email campaigns.
While considering folk.app, it’s important to explore how it aligns with your unique requirements and business goals. The CRM tool stands as a compelling option in the CRM landscape, offering the potential to transform how you manage and nurture your professional connections.
In a world where relationships and communication play a pivotal role in business success, folk.app provides a valuable tool to help you build, maintain, and strengthen those vital connections.
Confused about the right tool, reach out to us and get a free consulting
FAQs on folk.app
Here are some FAQs about folk.app:
- What is folk.app?
folk.app is an intelligent Customer Relationship Management (CRM) platform designed to streamline contact and relationship management. It provides tools to help businesses and individuals effectively manage contacts, communication, and interactions.
- What are the key features of folk.app?
folk.app offers a range of features, including contact management, email campaigns, integration with communication tools, personalized templates, and collaboration capabilities.
- How can folk.app benefit my business?
folk.app can benefit your business by centralizing contact information, improving communication with contacts, streamlining email campaigns, and providing insights into your interactions and relationships.
- Is folk.app suitable for individuals or businesses?
folk.app caters to both individuals and businesses. It offers plans that can accommodate the needs of individual users, small teams, and larger organizations.
- Can I import my existing contacts into folk.app?
Yes, folk.app allows you to import your existing contacts from various sources, including Gmail, Outlook, and other CRM systems.
- Does folk.app offer email marketing capabilities?
Yes, folk.app provides email marketing features, including personalized email templates and the ability to send customized emails to multiple contacts.
- What integrations are available with folk.app?
folk.app offers integrations with a wide range of apps and services, including Gmail, Google Calendar, Outlook, LinkedIn, Twitter, and more.
- Is there a free trial available for folk.app?
folk.app offers a free plan with limited features. Additionally, there are paid plans with more advanced features and capabilities.
- How does folk.app compare to other CRM solutions?
folk.app distinguishes itself by offering comprehensive contact management features, customization options, and collaboration tools. It is suitable for users looking for a holistic contact management solution.
- What level of customer support does folk.app provide?
folk.app offers customer support through various channels, including email and chat. Premium plans may include priority support and a dedicated Customer Success Manager.